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With your Telzio phone system, you can transfer calls to an entire group of users by simply giving the group an extension, and transferring the call to that extension. You can easily create groups and users on your Telzio Dashboard.

Telzio Affiliates earn 100% commission up to $10,000 cash per referral. Get a personalized link and earn by sharing the world's leading business phone system with your network today.

Universal Service Fund (USF) fees are imposed by the FCC on telecommunications companies, and intended to ensure that everyone in the U.S. has access to telephone services. USF fees change quarterly and can be found on the FCC website.

Telzio Live Reports updates in real time with important data on your phone activity including agent status, number of callers in queues, and hold times. Included for all Users with your Telzio service.

Phone Analytics on your Telzio Dashboard provides data on the calling and text messaging activity across your phone system. Sort by dates, phone numbers, and call queue groups to get usage information for any given period.

Telzio sponsors telephone and hotline service for nonprofits, including the ability to create phone menus and forward to mobile phones.

Automated SMS service from Telzio enables you to send an automatic text message to callers.

Call Parking is a feature in business phone systems that enables you to place a call on hold and let another employee resume the same call from a different phone. Call parking places the caller on hold in a designated extension and allows another employee to pick up the call from any other phone in the organization by dialing into that extension.

Updating firmware on your IP phones keeps your phones secure, eliminates bugs, enhances features, and adds new features. Enabling automatic firmware updates on your IP phones is ideal for easy maintenance of your VoIP hardware.

Telzio provides safe anonymous hotlines for nonprofits like The Hope Box, giving parents a reliable place to call and preventing the abandonment of newborns.