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See our review of the Grandstream DP720 cordless VoIP phone.

Beantown Bed & Biscuit Dog Care uses Telzio for their store and vet clinic phone system.

While small-to-medium size businesses [SMBs] are challenged in trying to keep pace with big brands on many fronts, there is one arena where they seem to be outpacing larger organizations — and that is today’s virtual work environments. SMBs internationally are moving at a faster clip in adapting to online technology, specifically in the areas

How to set up holiday hours on your Telzio phone system.

Phone queues, or call queues, are virtual lines where callers wait to speak to an agent. Learn how to set up queues for any size call center in a few simple steps.

Escape My Room uses Telzio to customize Phone Menus to entertain and engage with customers.

Learn about 6 communication tools to support virtual teams.

For some time, obtaining high-end technology has been out of reach for small-to-midsize businesses. Those types of advancements were earmarked for enterprise and the larger brands. However like everything else in the IT world, higher levels of sophistication at affordable prices eventually become obtainable for smaller end users. For example, virtualization [that today can come

How to create a professional greeting for your business phone system that will impress customers.

In customer service, there are most certainly the right answers and the wrong answers. It's important as a business to establish the right language your agents should be using in order to deliver a high quality customer service experience. It's always best to apply common sense to each specific situation with your responses so you stay human and authentic, but it's